Terms and Conditions

1. Acceptance of these terms

These Terms and Conditions govern your use of hashbang.agency and any proposal, discovery call, or service engagement that refers to these terms. By using this website or engaging with us, you agree to these terms.

If a signed statement of work, master services agreement, or other written contract exists between you and hashbang.agency, that written agreement controls if there is a conflict.

2. Services

hashbang.agency provides digital strategy, design, branding, website development, software development, mobile app, growth, and related consulting services.

Project scope, deliverables, timelines, fees, payment schedule, revision limits, acceptance criteria, and support terms will be described in a proposal, invoice, statement of work, or other written agreement.

3. Client responsibilities

You agree to provide accurate information, timely feedback, necessary content, brand assets, approvals, access credentials, and cooperation reasonably required for us to perform the services.

Delays in feedback, approvals, content, payment, or required access may affect timelines, launch dates, and costs.

4. Fees and payment

Fees are quoted in the applicable proposal, invoice, or statement of work. Unless otherwise agreed in writing, fees are exclusive of taxes, payment processor charges, software licenses, third-party subscriptions, hosting, stock assets, fonts, and other external costs.

Late payments may result in paused work, delayed delivery, suspension of support, or additional administrative charges where permitted by law.

5. Changes and revisions

Requests outside the agreed scope may require a new estimate, change order, timeline adjustment, or additional fee.

We want the work to succeed, but unlimited revisions, new features, emergency work, and post-launch changes are not included unless expressly stated in writing.

6. Intellectual property

After full payment of all amounts due, you receive the rights described in the applicable agreement for final deliverables created specifically for you.

We retain ownership of our pre-existing materials, know-how, workflows, reusable code, frameworks, templates, tools, concepts, and internal processes. We may reuse general knowledge and non-confidential techniques learned during an engagement.

Third-party materials, open-source software, stock assets, fonts, plugins, platforms, and integrations remain subject to their own licenses and terms.

7. Portfolio use

Unless a written agreement says otherwise, you allow us to reference your company name, logo, project description, visuals, and results in our portfolio, case studies, proposals, social posts, and marketing materials after public launch.

If your project is confidential, tell us in writing before work begins so confidentiality and publication limits can be agreed clearly.

8. Third-party services

Websites and digital products may depend on third-party services such as hosting providers, CMS platforms, analytics tools, payment processors, scheduling tools, email tools, app stores, APIs, plugins, or libraries.

We are not responsible for outages, pricing changes, data practices, policy changes, or failures of third-party services that we do not control.

9. Website use

You may not use this website to interfere with its operation, attempt unauthorized access, scrape or copy content at scale, transmit malicious code, violate law, or infringe another person's rights.

Website content is provided for general information and may change without notice.

10. Warranties and disclaimers

We will perform services with reasonable skill and care. Except as expressly stated in a written agreement, the website and services are provided without warranties of any kind, whether express, implied, statutory, or otherwise.

We do not guarantee specific rankings, traffic, revenue, conversion rates, investment outcomes, platform approvals, uninterrupted operation, or results controlled by third parties, market conditions, or your business decisions.

11. Limitation of liability

To the maximum extent permitted by law, hashbang.agency will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, or business interruption.

To the maximum extent permitted by law, our total liability for any claim related to the website or services will not exceed the amount you paid us for the specific service giving rise to the claim during the three months before the event giving rise to liability.

12. Indemnity

You agree to indemnify and hold hashbang.agency harmless from claims, damages, losses, liabilities, costs, and expenses arising from materials you provide, instructions you give, your breach of these terms, or your violation of law or third-party rights.

13. Termination

Either party may end a project as allowed by the applicable agreement. You remain responsible for fees, third-party costs, and approved work completed up to the termination date.

We may suspend or terminate access to services if you fail to pay, misuse the services, or breach these terms.

14. Governing law

Unless a written agreement says otherwise, these terms are governed by the laws of Nepal, without regard to conflict of law rules. Courts located in Nepal will have jurisdiction where permitted by applicable law.

15. Contact

Questions about these terms can be sent to hello@hashbang.agency or to hashbang.agency, Kalanki, Kathmandu, Nepal, 44600.